Shipping
In light of the Covid-19 pandemic, shipment may be delayed.
We ship worldwide. Please see our shipping fees and shipment times below. If you do not see your country listed, please email us at hello@stainstudios.com before your purchase.
Total delivery time (from the day when the shipment of your order has been confirmed by Stain to arrival of package) is indicated by dispatch time + shipment time. Our current dispatch time is 2-4 business days.
|
Location |
Delivery Method |
Shipping Fee (SGD per kg) |
|
Within Bali |
Standard shipping 2-3 days |
Free |
|
Self pick-up |
Free |
|
|
Within Indonesia (Java, Sumatra, Kalimantan, Sulawesi) |
Standard shipping 2-4 days |
$3-5 |
|
Singapore / Malaysia |
Standard shipping 3-4 days |
$10 |
|
South East Asia |
Standard shipping 4-6 days |
$18-34 |
|
Hong Kong / Taiwan |
Standard shipping 4-6 days |
$10 |
|
China |
Standard shipping 4-6 days |
$26 |
|
Japan |
Standard shipping 4-6 days |
$39 |
|
South Korea |
Standard shipping 4-6 days |
$45 |
|
Australia / New Zealand |
Standard shipping 4-7 days |
$23 |
|
India |
Standard shipping 5-8 days |
$21 |
|
UAE |
Standard shipping 5-8 days |
$24 |
|
United Kingdom |
Standard shipping 5-8 days |
$40 |
|
EU |
Standard shipping 5-8 days |
$67 |
|
USA / Canada / Mexico |
Standard shipping 5-8 days |
$56 |
|
Russia |
Standard shipping 7-8 days |
$76 |
The shipping rates above are based on estimated values per kg. Your final shipping fee will be calculated upon check out. Shipping rates may vary without prior notice.
Our aim is to fulfil your order in the time frame indicated above. However, we cannot take responsibility if the delivery time is longer than indicated. If an order is urgent, please contact us with your inquiries at hello@stainstudios.com. We are always happy to help when we can.
Excluded Time Periods
Delivery time frames indicated are business days. Business days do not include Saturday, Sunday, Indonesian public holidays, governmental holidays and other unexpected circumstances outside of our control (e.g. riots, lockdowns etc.)
International Customs Duty
Please be aware that international customs duty may be charged for parcels sent abroad. This is out of our control, and we encourage customers to source this information prior to purchase. Please ask your local postmaster for more information. Stain is not responsible for international customs duty.
Missing / Lost / Damaged Items
Stain only uses trusted couriers for shipment. On the rare occasion that your package is missing, lost or damaged during shipment, Stain is not responsible to provide any refunds or reimbursements. You are responsible for filing any claims with the couriers for damaged and/or lost shipments.