Terms & Conditions
General Conditions
You agree not to reproduce, sell, resell or exploit any of the products, the images of the products, without express written permission by Stain.
All Stain content, products and prices depicted on this website are subject to change without notice at anytime. We make the best effort to display correctly the images, descriptions and information of all our products, including the colors, fabric and sizing.
At times the information displayed may occasionally be inaccurate, or out of date. We reserve the right to alter the terms of any special offers, discounts, sales of stock at any time.
Hand Made Products
All Stain products are hand-made. As such there may be variations in size, colors, thickness, etc. This gives each product a unique and meaningful look and is part of the story and branding of Stain.
Shipping Limitations, Refunds & Exchanges
When an order is placed, it will be shipped to the address given by the customer. All purchases from this website are made using a shipment contract. As a result, risk of loss and damaged products purchased from this website given to you upon delivery is not responsible by Stain. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
International orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are charged once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Stain has no control over these charges.
We do not offer any full refunds. Return or exchange claims are only accepted within seven (7) days of receiving your parcel. After seven (7) days Stain is not liable for any of the damages caused. Stain reserves the right to approve or deny any exchange claims made by the customer. More information detailed in Returns & Exchanges.
Sale Items
All discounted or sale items are final. Sale items are not eligible for any returns or exchanges.
Pricing, Payment, Product
Prices for our products are subject to change without notice. Stain reserves the right at any time to modify or discontinue the product (or any part of content thereof) without notice at any time.
Stain shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the product.
Our store currency is in SGD (Singapore Dollar). Prices in other currencies set on our website is for indication purpose only. These values change automatically depending on daily conversion rates. When you make a purchase, you will be charged in Singapore Dollar.
Use of the Stain Site
Stain's website design, content, text, graphics, details and information, and all other material displayed on the website that can be downloaded are the property of STAIN PTE LTD. The modification, adjustment, reproduction or distribution of materials for any public of commercial purposes on this website is prohibited.
If you wish to use any content from this website, please contact us on our contact page, or directly email us at hello@stainstudios.com.
The customer is responsible for maintaining the confidentiality of the account information, passwords and access to such information on their own devices. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer.
STAIN PTE LTD. 2021