General Conditions

You agree not to reproduce, sell, resell or exploit any of the products, the images of the products, without express written permission by us.

All Stain content, products and prices depicted on this website are subject to change without notice at anytime. We make the best effort to display correctly the images, descriptions and information of all our products, including the colors, fabric and sizing.


At times the information displayed may occasionally be inaccurate, or out of date. We reserve the right to alter the terms of any special offers, discounts, sales of stock at any time.

Hand Made Products

All Stain products are hand-made. As such there may be variations in size, colors, thickness, etc. This gives each product a unique and meaningful look and is part of the story and branding of Stain.

Shipping Limitations, Refunds & Exchanges

When an order is placed, it will be shipped to the address given by the customer. All purchases from this website are made using a shipment contract. As a result, risk of loss and damaged products purchased from this website given to you upon delivery is not responsible by Stain. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

We do not accept any full refunds. Returns for exchanges are only accepted within 7 days of the date of the package delivery to customer. To be eligible for an exchange, your item must be unused and in the same condition that you received it.  

Damaged products may only be exchanged within 7 days of the date of the package delivery to customer. In order to process your exchange, we will need your order number, description of the damages, and any other information. After 7 days Stain is not liable for any of the damages caused. 

International orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are charged once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Stain has no control over these charges.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Pricing, Payment, Product

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the product (or any part of content thereof) without notice at any time.

Stain shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the product.

The products on our website are priced in USD (United States Dollar). Prices in IDR (Indonesian Rupiah) are also displayed under each item's product description. 

Use of the Stain Site

Stain's website design, content, text, graphics, details and information, and all other material displayed on the website that can be downloaded are the property of PT Sahaja Tjipta Nusantara. The modification, adjustment, reproduction or distribution of materials for any public of commercial purposes on this website is prohibited.

If you wish to use any content from this website, please contact us on our contact page, or directly email us at hello@stainstudios.com.

The customer is responsible for maintaining the confidentiality of the account information, passwords and access to such information on their own devices. You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer.

 

PT SAHAJA TJIPTA NUSANTARA . 2020